Frequently Asked Questions by Customers Before Purchasing a Quick Freezer

Purchasing an industrial quick freezer is a significant investment for any food processing business. It directly impacts product quality, production efficiency, and long-term operational costs. Whether you are processing seafood, meat, bakery products, or fruits and vegetables, choosing the right equipment is crucial.

Based on Sure International’s 10+ years of experience as a leading quick-freeze equipment manufacturer, we have compiled the most common questions customers ask before purchasing, along with the strategic insights behind them.

1. What is the actual production capacity I need?

Many customers initially tell us their daily output (e.g., 10 tons/day). However, when selecting equipment, we need to further understand how many hours the equipment operates each day. Converting daily output to hourly capacity (kg/h) helps in selecting a quick-freezing machine that truly matches production needs, avoiding both insufficient capacity and over-configuration of equipment.

2. Which type of industrial freezer is best for my product?

Different products have different requirements for quick-freezing methods. This is determined by the product, required production capacity, and the available space in the factory.

If your factory has limited space, you can choose a spiral freezer;

If your factory has ample space, you can choose a tunnel freezer;

If your product consists of small fruits and vegetables, you can choose a fluidized bed tunnel freezer;

If you have limited space and want to freeze the product in blocks, you can choose a plate freezer.

3. What temperature can the quick freezer reach?

Generally, to ensure the quality and safety of food during freezing and storage, the core temperature of the product usually needs to reach -18°C.

• Why -18°C? At this temperature, the microbial activity of food is effectively inhibited, while the texture, taste, and nutritional components of the product are preserved to the maximum extent.

4. What information is required for a customized freezing solution?

To provide an accurate quote and technical layout, a professional manufacturer needs:

• Product type and size

• Required capacity (kg/h)

• Infeed and discharge temperatures

• Location voltage

• Plant site or layout limitations

5. Is the equipment easy to operate and maintain?

For long-term ROI, operational simplicity is key.

• Sure International’s Advantage: We fully consider the ease of operation and maintenance when designing our freezers, making the equipment easy to operate, convenient to maintain, and stable and reliable in long-term operation.

6. Installation and Commissioning: How do I get started?

When inquiring about quick-freezing machines, customers are typically concerned about installation after the equipment arrives at their factory, such as: How should the equipment be installed to ensure smooth production?

Our services: We can provide professional installation and commissioning services tailored to the specific needs of our clients, ensuring smooth equipment operation and rapid production commencement.

The above are some of the most common questions customers have before purchasing industrial quick-freezing machines and the considerations behind them. As a professional quick-freezing equipment manufacturer, Sure International is committed to providing food processing companies with efficient, reliable, and easy-to-operate quick-freezing solutions, helping customers achieve high-quality production and stable operation. For more information or to obtain customized solutions, please feel free to contact us.